1. Cancellation & Rescheduling

Our retainer and advance-notice requirements, along with rescheduling guidelines.

A 40% non-refundable retainer is required at the time of booking. This amount is applied toward the total cost of your scheduled service.

We require advance notice for all cancellation and rescheduling requests. Requests must be submitted through email or our online booking system.

• Cancellations or rescheduling requests made with less than 48 hours' notice will result in forfeiture of the retainer.

• When appropriate notice is provided, the retainer may be transferred one time only.

• The transferred retainer must be used within 14 days of the original appointment date. Failure to reschedule within this timeframe will result in forfeiture of the retainer.

• Each appointment is eligible for one reschedule. Additional rescheduling requests will incur a $75 administrative fee and are subject to availability.

This policy applies to all services, including appointments booked through third-party platforms, subject to the applicable voucher or platform terms.

Groupon Cancellation & Rescheduling Policy

Groupon appointments are subject to Blushè & Bloom's cancellation, rescheduling, and no-show policies.

A valid Groupon voucher serves in place of the standard 40% booking retainer. However, this does not exempt Groupon appointments from our cancellation policies.

• Late cancellations: Cancellations or rescheduling requests made with less than 48 hours' notice will result in forfeiture of the Groupon voucher and a $75 cancellation fee.

• Same-day cancellations: Same-day cancellations will result in forfeiture of the Groupon voucher and a $75 cancellation fee.

• No-shows: Failure to arrive for a scheduled appointment without notice will result in forfeiture of the Groupon voucher and a $75 no-show fee.

Any applicable fees must be paid before booking another appointment.

We appreciate your understanding and respect for our time and scheduling policies. We look forward to welcoming you to Blushè & Bloom.

2. Late Arrivals

Our 10-minute grace period and how late arrivals may affect your service.

Please understand that arriving late may affect the time available for your treatment. Guests arriving within the grace period are not guaranteed the full service duration.

Arrivals exceeding 10 minutes may, at the provider's discretion, result in:

• A shortened service.

• A modification to the scheduled treatment.

• Rescheduling of the appointment.

The full service fee remains applicable, even if the treatment duration is reduced.

3. No-Shows & Same-Day Cancellations

Our policy for missed appointments and same-day cancellations.

A missed appointment without prior notice is considered a no-show. Cancellations made on the same day as the scheduled appointment are also treated as no-shows.

In these circumstances, the 40% retainer will be forfeited in full.

Repeated no-shows or same-day cancellations may result in additional fees or restrictions on future booking privileges.

If a documented emergency prevents you from attending your appointment, please contact us within 24 hours of the missed appointment. Any accommodation will be considered at management's discretion.

Policy Agreement

By booking an appointment with Blushè & Bloom, you acknowledge that you have read, understood, and agreed to the policies outlined above.

We appreciate your understanding, consideration, and respect for our time. These policies allow us to provide a thoughtful, consistent experience for every guest.